2. Giving of Consent and Source of Personal Data
In case that the customer is not the owner of the personal data, the customer affirms and confirms that he/she is authorized and obtains consent according to laws from the owner of the personal data to be agent in giving consent according to laws;
3. Personal Data
When the customer visits or accesses the website, the Company may ask the customer to fill and deliver the personal data in form of electronic file as follows:
General personal data: name, family name, photo, gender, date of birth, age, nationality, ID card, passport, expiry date of ID card and passport, passport issuing country, occupation and Income statements (in case of application for VISA);
Information on Payment: information of credit card and debit card, name of holder of the card/name of account owner, expiry date, card-issuing date, details of the bank, currency;
Information on Travel: date and time of travel, the source country and the destination country, tourist attractions, transportation, food or goods and service which the customer intends to buy and use;
Contact Information: phone number, e-mail, address
Information on Health: chronic disease, pregnancy, medical certificate, vaccination, treatment record;
Information on Insurance: travel insurance
Information on Access to Website: URL IP address, location, domain name, date and time of access to the website
Other information: any other information which the customer fills or provides to the Company on the website
For the benefit of the customer, please fill and provide the correct and updated personal data. If the personal data is incorrect or not updated or illegal, the Company may refuse or destroy such data immediately without giving any notice to the customer. The customer may refuse to give personal data, however, if the customer intends to buy the goods or service of the Company, the customer needs to give his/her personal data in order to buy such goods or service
4. Usage of Cookies
The customer acknowledges and agrees that the Company may follow up, compile and record the customer’s data automatically [i.e. URL (Uniform Resource Locator), IP Address, location, domain name accessing to use the internet, reference URL, software (browser) used to access the website by using cookies or similar technology] in compliance with the terms and cookies policy which the Company suggests the customer to read and to gain more understand on Cookies Policy.
The customer may change or set up the browser in order to prevent the Company’s all cookies or similar systems. However, if the customer blocks or prevents them, he/she may be unable to access the Company’s website.
5. Obiectives of the Compilation, Usage or Disclosure of Personal Data
5.1 To carry out the reservation, buying or usage of service regarding plane ticket, hotel, accommodation, food, transportation or visit and touring in tourist’s attractions;
5.2 To carry out the entry and departure between the source country and the destination country including the domestic travel, preparation of passport and VISA in compliance with relevant laws and official regulations, Immigration Office, Customs, airports, state official, airport policy and other relevant agencies;
5.3 To carry out the purchase of travel insurance, seeking for receipt of insurance policy, revocation of insurance policy according to conditions of the insurer or other relevant laws;
5.4 To contact, communicate, provide information, offer goods or service; for the purpose of after- sale service, customers’ relations; to coordinate and contact in order to carry out regarding the providing of Company’s service;
5.5 To manage tourism and to provide tour service before or after the travel;
5.6 To process data, to manage and analyze data in order to present and improve the Company’s service and product;
5.7 For safety of life, body of the customers;
5.8 To carry out the payment of goods’ price and service charge, refund, deduction of the withholding tax, receipt of reward, preparation of accounts or any action in accordance with laws governing accounting, tax and duty;
5.9 To disclose the personal data under Clause 6. hereof;
5.10 To confirm the customer’s identity for ensuring the security in accessing the website or the usage of personal data;
The Company confirms that it shall neither distribute the customer’s personal data to any other person nor use customer’s personal data for other purpose.
6. Disclosure of the Personal Data
The Company may be in need to provide or to disclose the customer’s personal data to person/companies/the agencies as follows:
6.1 staff of Company, Company’s affiliated companies or its branch offices
6.2 the credit information checking-service provider or marketing advisor;
6.3 legal advisors, lawyers;
6.4 state agencies, courts, police, customs, immigration office, airports, embassies, security agencies or when the Company received order of the state officials;
6.5 tour service providers or tour business operators, business partners, for instance, airlines, accommodations, hotels, transportation, tourist’s attractions, food shops;
6.6 the insurer of travel insurance;
6.7 tour leaders, guides;
6.8 contractors, service recipients, assigned person or any other state agencies having an agreement or contract with the Company for attaining the objective under Clause 5. hereof.
7. Storage and Compilation of the personal data
The Company shall store and compile the personal data of customers. In this connection, the Company imposes the appropriate measure to store and compile the data and such measure may be adjusted to be in line with the relevant laws as follows:
7.1 To determine the staff having duty to store and compile the personal data;
7.2 To impose the measure to store and compile the data in forms of documents and/or electronic
7.3 To control and to restrict the right to access the data as appropriate.
8. Period of Time of the Compilation, Usage or Disclosure of Personal Data
9. Sending or Transfer of the Personal Data to Foreign Country
10. Rights of the Owner of the Personal Data
10.1 To access or to copy his/her personal data which is under responsibility of the Company;
10.2 To ask for disclosing the personal data which he/she has not given consent;
10.3 To ask for receiving the personal data relating to him/her (in case that the Company organizes the data to be in form that it can be read or used in general by tool or equipment which can work automatically, and such data can be used or disclosed by automatic method);
10.4 To send or transfer his/her personal data in form that it can be read or used in general by tool or equipment which can work automatically, to other person;
10.5 To object the storage, compilation, usage or disclosure of his/her personal data anytime;
10.6 To ask for erasing or destroying personal data or to make such information to be unable to identify its owner;
10.7 To ask for suspending the usage of his/her personal data;
10.8 To ask the Company to correct or to make his/her personal data to be accurate, updated, complete and such data shall not result in any misunderstanding;
10.10 To complain in case that the Company or employees or the processor does not comply with the personal data protection act. In exercising the right of personal data owner, it shall comply with the provisions of law in all respects.
11. Revocation of Consent
If the customer revokes his/her consent of the storage, compilation, usage or disclosure of his/her personal data, such revocation may affect the reservation of plane ticket, hotel, accommodation, food, transportation. In addition, the customer may be unable to tour or to enter or to depart the country, unable to use airline’s service or unable to check in hotel and unable to use tour service or to use any product of the Company.
12. Security Measure
The Company has its appropriate measure for promoting the security of the customer’s personal data which is in line with the terms and security measure which the Company suggests the customer to read and to gain more understanding at Policy. However, as the user of website, the customer understands and agrees that the customer shall be responsible for and shall take all risks for usage of the website or the access to internet in general, including the loss or disclosure of data and the delivered documents or the access to the website or outside the website.
13. Linking the website with other websites
14. Contact Information